APrivate Ops BuildAOB Med Spa
Operations review
For AOB Med Spa

You're growing a med spa. You're also its rebooking department.

Your highest-value members, the GLP-1 and Shrink+Destroy patients, only stay members if they rebook on cycle. Miss the window and the membership quietly lapses. Right now that depends on someone remembering to call. Here's a morning of it, running on its own. Scroll through it.

Scroll
7:00 AM · Monday

Fourteen memberships are due this week. None are booked, and no one has noticed.

These are your highest-value patients. Every one that doesn't rebook on cycle is a membership quietly about to lapse, and right now it waits on someone remembering to call.

app.aobmedspa.zenoti
Memberships / Due this week
14 patients due · 0 booked
Dana R.GLP-1 · GoldDUE · not booked
Marcus T.Shrink+DestroyDUE · not booked
Priya N.GLP-1 · PlatinumDUE · not booked
Erin K.Shrink+DestroyDUE · not booked
+ 10 more due this week
Arca, before anyone's in

At 7 AM, the gap is already closing.

It reads your Zenoti schedule, finds every patient due, and checks each one's membership tier and provider against the calendar, the work a manager spends the whole morning on.

app.aobmedspa.zenoti
Patient / Dana R.
Dana R.
GLP-1 membership · Gold tier
DUE 2 DAYS AGO
TreatmentSemaglutide maintenance
ProviderDr. Lane · prefers AM
Next appointmentNone on file
Open slot found · Tue 11:00 AM with Dr. Lane
Booked around your providers

Eleven rebooked themselves, around your providers' real day.

Arca finds the slot that fits each patient's provider, books it, and sends a confirmation in AOB's voice. No front desk, no phone tag, no missed cycle.

Hi Dana, you're due for your semaglutide visit. We've reserved Tuesday 11:00 AM with Dr. Lane to keep you on track.
Tue 11:00 AM  ✓
Perfect, that works.
This week Provider blocks shown
MON
TUE
WED
THU
FRI
Dr. Lane
Dana 11:00
Dr. Lane
+4 rebooked
 
 
+3 rebooked
 
+3 rebooked
Dr. Lane
✓ 11 of 14 rebooked ✓ Confirmations sent
The three at risk

The three who didn't book got a personal nudge, not a lost membership.

Seven days past due with no booking, Arca sends a warm, personal-feeling message with a one-tap slot, the save that used to depend on someone noticing in time.

Day 7past due, no booking
A AOB Med Spa
Hi Priya, we don't want you to fall behind on your program, so we saved your usual Thursday 9:30 AM with Dr. Lane. Tap to confirm: aob.co/rebook
No rush, the slot's held for you for 24 hours.
Your 8 AM, already handled

Your attention stops being the rebooking department.

One message. Fourteen high-value patients handled before the day started, the retention you'd otherwise lose to a missed call, protected without anyone lifting a finger.

8:00
Monday, March 16
Rebooking, done for todaynow

14 due · 11 rebooked · 3 in recovery

AOB · Membershipsnow

~$26k in membership value protected. Open summary ›

One morning, start to finish

That was a week of rebooking, running without you.

The retention engine you were about to pay a full-time Practice Manager to be, tuned to how AOB actually runs on Zenoti.

What you stop being
  • The rebooking department
  • The membership reminder
  • The appointment chaser
What you become again
  • The practice owner
  • The provider
  • The growth leader
What that is worth

A GLP-1 member who quietly lapses isn't a missed appointment. It's recurring revenue walking out the door, and this catches every one before it goes.

If we're wrong, the conversation ends here. If we're close, rebooking is rarely the only thing being held together by hand.

We built this from public information. How close did we get?

Tell us where we got it right, or where we missed. Under a minute.

Built for AOB Med Spa as a working preview. Sample patients; not real ones.
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